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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
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NATHAN B.'s profile image
NATHAN B. 
5 years ago

Refer to the survey. 

Patricia P.'s profile image
Patricia P. 
5 years ago

Not realizing we pd our taxes and telling us we had to pay this ridiculous amount of money because of appraisal when in fact it was our taxes. Fighting to get this reduced when if the investigated that would have seen it was our taxes that we did pay. Still waiting for a credit check 

Philip Van D.'s profile image
Philip Van D. 
5 years ago

Joshua was very knowledgeable and professional at all times. He worked hard to answer all my questions promptly and correctly and found the best possible deal for our refinancing. 

JOSEPH K.'s profile image
JOSEPH K. 
5 years ago

N/A 

DIANA C.'s profile image
DIANA C. 
5 years ago

The experience was great, everyone was very helpful with any questions I had. They made the experience easy and not stressful. Everything went right along as they had told me. We finished right as expected! I am so glad I chose PennyMac, they had The best offer over other lending I had talked with. Thank you for t 

Janneicia J.'s profile image
Janneicia J. 
5 years ago

Everything was quick and they worked with me to make it happen very smoothly. 

Tek L.'s profile image
Tek L. 
5 years ago

It's been great experience with PennyMac 

Philip G.'s profile image
Philip G. 
5 years ago

Friendly, courteous, respectful, knowledgeable, understandable, patient. 

JASON L.'s profile image
JASON L. 
5 years ago

This was a rough closing. The loan application with Loan Officer was great. He had good communication. I never had a issue reaching him always had a prompt reply. However, once my loan went under contract, it was near impossible to contact my Loan Specialist. Her phone was usually forwarded to a call center, and many of my emails only saw an automated response. When I did work with her, I found her to be extremely pleasant knowledgeable, and it was a pleasure to work with her. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.