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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Refer to the survey.
Not realizing we pd our taxes and telling us we had to pay this ridiculous amount of money because of appraisal when in fact it was our taxes. Fighting to get this reduced when if the investigated that would have seen it was our taxes that we did pay. Still waiting for a credit check
Joshua was very knowledgeable and professional at all times. He worked hard to answer all my questions promptly and correctly and found the best possible deal for our refinancing.
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The experience was great, everyone was very helpful with any questions I had. They made the experience easy and not stressful. Everything went right along as they had told me. We finished right as expected! I am so glad I chose PennyMac, they had The best offer over other lending I had talked with. Thank you for t
Everything was quick and they worked with me to make it happen very smoothly.
It's been great experience with PennyMac
Friendly, courteous, respectful, knowledgeable, understandable, patient.
This was a rough closing. The loan application with Loan Officer was great. He had good communication. I never had a issue reaching him always had a prompt reply. However, once my loan went under contract, it was near impossible to contact my Loan Specialist. Her phone was usually forwarded to a call center, and many of my emails only saw an automated response. When I did work with her, I found her to be extremely pleasant knowledgeable, and it was a pleasure to work with her.
PENNYMAC has a 4.4 star rating with 48,656 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.