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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
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JAMES G.'s profile image
JAMES G. 
5 years ago

GREAT experience. Everything went fast and very professional. THANKS! 

John R.'s profile image
John R. 
5 years ago

Better communication periods. Realize that this transaction was during a holiday period of approximately, but there were periods of time that there were no communication, even to say that the process was still under review. I had to ask for the status a couple of times after not having any communication for a month. 

Juan Espana V.'s profile image
Juan Espana V. 
5 years ago

Abdul made my refinance super easy. Locked me into a great rate and we closed in a matter of weeks. 

Andy C.'s profile image
Andy C. 
5 years ago

Better communication with the loan officer. The home loan specialists were rude and unhelpful 

TORI M.'s profile image
TORI M. 
5 years ago

Closing was pushed back due to underwriters "too busy". Then the closing disclosure had two different closing company's cost on it. The other closing company contacted me several times, along with the notary. In fact, the notary called me the day of closing and said my closing had been cancelled, however, it was the other company I had no chosen. Whenever I called and tried to speak with my loan processor, I was told they were busy. I was also told contradictory info by the representatives. 

EDWARD L.'s profile image
EDWARD L. 
5 years ago

everything was done in a timely manner thank you so much 

MICHAEL B.'s profile image
MICHAEL B. 
5 years ago

Simplicity and great customer service. 

ALAN H.'s profile image
ALAN H. 
5 years ago

Everything that was communicated is exactly what happened. All my questions were answered. It was seamless. 

Rene R.'s profile image
Rene R. 
5 years ago

Great communication with My Mac team! Outstanding!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.