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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I've had continually great service with PennyMac for many years And I appreciate all the help with my refinancing
It took nearly 30+ days to do a rate reduction, we had to keep calling in and speaking to Mary because Ryan wouldn't return our call's but he did e-mail me once or twice. We received multiple Closing Doc's and none were the same and no one could explain why one showed no tax, one showed HOA dues in the payment ect....We finally got it right the night the Notary was at our house but we still had to call in and ask for a Mgr. because the numbers were off but it was due to no payment till March.
FEEDBACK
Good Job!!
Cheree was fantastic in every way throughout my experience with Penny Mac! The process was handled professionally and quickly!
:)
More communication. I was making all the phone calls to check the status of the loan.
was easy
Personal service and less paperwork.
PENNYMAC has a 4.4 star rating with 48,656 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.