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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
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Anthony A.'s profile image
Anthony A. 
5 years ago

I've had continually great service with PennyMac for many years And I appreciate all the help with my refinancing 

Troy E.'s profile image
Troy E. 
5 years ago

It took nearly 30+ days to do a rate reduction, we had to keep calling in and speaking to Mary because Ryan wouldn't return our call's but he did e-mail me once or twice. We received multiple Closing Doc's and none were the same and no one could explain why one showed no tax, one showed HOA dues in the payment ect....We finally got it right the night the Notary was at our house but we still had to call in and ask for a Mgr. because the numbers were off but it was due to no payment till March. 

JOHNNIE J.'s profile image
JOHNNIE J. 
5 years ago

FEEDBACK 

Lynette S.'s profile image
Lynette S. 
5 years ago

Good Job!! 

LEEZA S.'s profile image
LEEZA S. 
5 years ago

Cheree was fantastic in every way throughout my experience with Penny Mac! The process was handled professionally and quickly! 

Raquel L.'s profile image
Raquel L. 
5 years ago

:) 

JEREMY S.'s profile image
JEREMY S. 
5 years ago

More communication. I was making all the phone calls to check the status of the loan. 

CHARLES R.'s profile image
CHARLES R. 
5 years ago

was easy 

BROOKS T.'s profile image
BROOKS T. 
5 years ago

Personal service and less paperwork. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.