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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,655 reviews
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DONALD B.'s profile image
DONALD B. 
5 years ago

Knowledgeable people were courteous, timely and accurate. 

Heather B.'s profile image
Heather B. 
5 years ago

Tony was simply fantastic and the entire process was easy, peasy, lemon squeezy. I could not recommend PennyMac any more than I do. Tony is 100% the best representation of the values and standards for which your company stands. Thank you for making it incredibly simple to get my little slice of the American Dream. 

William K.'s profile image
William K. 
5 years ago

Everyone on the team kept us up to date on the loan process. And they all were very courteous & answered all of our questions Thanks so much! 

Geoffery G.'s profile image
Geoffery G. 
5 years ago

Mr. Angelo was GREAT to work with. I have already referred one of my friends to him. 

Donald C.'s profile image
Donald C. 
5 years ago

It was easy and not a lot of runaround 

William G.'s profile image
William G. 
5 years ago

My dealings directly with Ryan Tang were as informative and pleasant as I had hoped and expected. However, when other staff members became involved, I more often than not received inaccurate information, which would require my resorting to contacting Ryan, for ultimate clarification, which was always forthcoming, in an exemplary manner. I definitely sensed a certain lack of urgency, direction and coherence in the performance of the support team. 

CARL P.'s profile image
CARL P. 
5 years ago

smooth and easy 

Jonathan C.'s profile image
Jonathan C. 
5 years ago

While there were some problems with the closing documents originally, my closing team was quick to correct the issue and get everything on track to close as quick as possible. 

GREGG R.'s profile image
GREGG R. 
5 years ago

The process was simple and moved fast. Great Experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,655 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.