This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
NA
The process would have been better if thame parties involved payed close attention to the documents that were requested and if the process that was laid out initially had been followed. I would not highly recommend this process as I experienced it.
Poor Communication, the length of time to close, the cash to close changing due to the delay
great.
Communication POOR Information POOR Feedback. POOR Same information requested several times Information I received- NOT CORRECT Closing dates not even close I was not at all happy with Charles or Glen and had to get supervisors invoked several times
It was a good experience
Chris was amazing at making sure I understood everything about the loan, and made himself available for any questions I had even after his job was done!
Chris Franklin was very knowledgeable and went out of his way to explain the various loan terms and options to me. This helped me make an informed decision during the loan refinancing process. Thanks!
I had to go to a competitor to get fees waived, then you guys waived the some of the fees so I stayed with penny mac. I also contacted the VA they told me to walk away from penny mac because they were taking advantage of me with all those fees, you don't do that to a veteran. Very disappointed in the service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,655 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.