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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Dealing with Gabriel and the rest of the Penny Mac team was a very enjoyable experience! My questions/concerns were handled with a high level of expertise and professionalism. My expectations for the loan closing date were exceeded, as we were able to close very quickly. I would definitely recommend Gabriel, and Penny Mac to my friends and family!
Life is good . Jonathan needs a raise .
very quick, very helpful. no problems understanding what was going on in the loan process and i never had to leave my home for it.
Great experience. everything went very smooth and I was informed throughout the entire process.
Very helpful and respondent.
It was a cumbersome process after initial application with the loan officer, Layal. Multiple request for same documents from MAC team. Did not meet deadlines. Also have not recieved my Sam's Club gift card as promised. Ultimately it got done and Pennymac managers adhered to some of the concessions caused by inaccurate and inefficient agents on the MAC team.
Karen made it easy and followed up with me regularly to ensure I wasn't facing any issues. When I did face an issue she was quick to resolve it and follow up. My experience was good.
My loan officer,Jamie was excellent. He ensured that I was always updated in a timely manner. Very professional, who I could depend on to return my calls or respond to my emails,alleviating anxiety. He was great...got my loan to close way before the expected closing date. Great job Jamie (James).
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PENNYMAC has a 4.4 star rating with 48,655 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.