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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,131 reviews
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Melanie D.'s profile image
Melanie D. 
on Birdeye

a year ago

Everything went well. Smooth transition 

Cody P.'s profile image
Cody P. 
on Birdeye

a year ago

It was a great overall experience. 

ALLYSON A.'s profile image
ALLYSON A. 
on Birdeye

a year ago

Time was waisted away 

LORETTA J.'s profile image
LORETTA J. 
on Birdeye

a year ago

He kept me informed every step of the way. Answered all my question..thank you so much. 

Nicole S.'s profile image
Nicole S. 
on Birdeye

a year ago

Great job! 

Seth W.'s profile image
Seth W. 
on Birdeye

a year ago

Our experience with refinancing with PennyMac was seamless and easy. Paulette Wiley and Will Langhagen did an exceptional job and were amazing to work with. I couldn’t have asked for a better experience!!!!!!! 

Amber R.'s profile image
Amber R. 
on Birdeye

a year ago

More clarity on requested documents, there were documents requested multiple times, we would upload the same document thinking we had sufficed the ask, but would have to call in regarding why our document wasn’t being accepted. 

Stephanie C.'s profile image
Stephanie C. 
on Birdeye

a year ago

More timely communication. Member went on PTO the week we closed. The person filling in did not have any turnover and wasn't familiar with the pending issues. I was not aware the member was going on PTO until I got her out of office email notification. It was a very stressful situation not knowing what was happening with the specific situation. 

Anthony L.'s profile image
Anthony L. 
on Birdeye

a year ago

Very pleased 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,131 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.