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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was very easy and fast not all stressful Thank you
Great and prompt
Layal was great!
I sent several emails and left several voicemails for my loan officer that were not returned.
Everyone I spoke with was friendly and very helpful. If they didn’t have the answer they would get it or transfer me to someone who could help me!
The entire PennyMac team made the entire refinance process stress-free and we’re kind, professional and informative. Thank you for all your hard work!
What made this experience excellent was Reid was patient and thorough. When a problem appeared just a few days before closing Reid was immediately on top of it and made it right! I’m grateful his manager supported his recommendation that made it possible to close. Thank you!
I have always had wonderful customer service with PennyMac; therefore, I was very pleased to be able to refinance with them to keep the same company. The refinance process was fast and easy just as promised.
I was told I would receive a different amount when closing and when I asked about this I was told Peter Harris would call and talk to me about what the difference was about. I never received a phone call. I received several thousands dollars less than what Peter Harris told me that I would receive.
PENNYMAC has a 4.4 star rating with 48,639 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.