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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,639 reviews
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Sandy S.'s profile image
Sandy S. 
5 years ago

The process was very easy and fast not all stressful Thank you 

JUAN VELEZ H.'s profile image
JUAN VELEZ H. 
5 years ago

Great and prompt 

Victoria L.'s profile image
Victoria L. 
5 years ago

Layal was great! 

John S.'s profile image
John S. 
5 years ago

I sent several emails and left several voicemails for my loan officer that were not returned. 

Russell W.'s profile image
Russell W. 
5 years ago

Everyone I spoke with was friendly and very helpful. If they didn’t have the answer they would get it or transfer me to someone who could help me! 

Brandon C.'s profile image
Brandon C. 
5 years ago

The entire PennyMac team made the entire refinance process stress-free and we’re kind, professional and informative. Thank you for all your hard work! 

Linda L.'s profile image
Linda L. 
5 years ago

What made this experience excellent was Reid was patient and thorough. When a problem appeared just a few days before closing Reid was immediately on top of it and made it right! I’m grateful his manager supported his recommendation that made it possible to close. Thank you! 

ROBIN Griffith W.'s profile image
ROBIN Griffith W. 
5 years ago

I have always had wonderful customer service with PennyMac; therefore, I was very pleased to be able to refinance with them to keep the same company. The refinance process was fast and easy just as promised. 

SHERRIE R.'s profile image
SHERRIE R. 
5 years ago

I was told I would receive a different amount when closing and when I asked about this I was told Peter Harris would call and talk to me about what the difference was about. I never received a phone call. I received several thousands dollars less than what Peter Harris told me that I would receive. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,639 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.