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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick response
Great service and easy process
PennyMac helps me bring my interests rate significantly and also explains all my options and what benefits me the most specially me as first time buyers. Thank you again! Special Thanks to Nick Bonifacio & Nick Hagan for me and supporting Active and Vet Military!
Don't change your numbers. One day received two demand for payoff letters, each with different numbers. Notary shows up and has different numbers than the closing estimate. No communication beforehand on why this would be.
Carlton Blood was the worst loan processor ever. I would never refer anyone to work with him. The Staff in California is much better than the other center. If not for that staff I would have left Penny MAC.
The web portal was so easy to use...was kept up to date with info every week by Lucy.... thought the process could have happened a couple of weeks sooner....but ok with this. Mix up receiving funds but Lucy handled it immediately when notified...Charles took my application and explained everything really well
My old mortgage was with PennyMac. When I decided to sell my house & buy a new one I specifically told my realtor I HAD to go through PennyMac as their current service if my loan was great. Then I called and spoke with Abigail, she was awesome. She answered when I call and was always happy to answer any questions I had. Abigail made my new mortgage process painless!! I would also note that Rosario & my PennyMac team were great!! Thank you so very much!!
The process was seamless. It was done in a systematic manner that made sense and kept the process going. The m.a.c. Team led by Eric was available when we called and provided a prompt response. There were no surprises and everyone on the team was knowledgeable, courteous and professional. Our thanks to each of them. This was the best loan procedure we have ever been a part of.
I could have done the loan somewhere else,but the great customer service from penny Mac provided all the way around from start to closing was great that’s the reason I have PennyMac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,637 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.