PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,630 reviews
Select a rating
Donald Dornon J.'s profile image
Donald Dornon J. 
5 years ago

I have no complaints in dealing with Michael or the PMAC Team. Michael has excellent skills when dealing with clients. Communication is my big thing. Michael surpassed my expectations. Thank You Michael !! 

TIKISHA E.'s profile image
TIKISHA E. 
5 years ago

Everyone was amazing! The process was easy 

Gilbert G.'s profile image
Gilbert G. 
5 years ago

The process went as scheduled and quicker than I anticipated. 

Jason B.'s profile image
Jason B. 
5 years ago

Great customer service and fast processing time. 

MARVIN K.'s profile image
MARVIN K. 
5 years ago

Knowledge and professionalism of those involved. 

Howard L.'s profile image
Howard L. 
5 years ago

Never got the closing documents to my wife in another state over the holidays,resulting in a10 day delay. She waited all day ,not even a phone call. 

MICHAEL J.'s profile image
MICHAEL J. 
5 years ago

Friendly, professional and timely assistance. 

TROY Adams S.'s profile image
TROY Adams S. 
5 years ago

Constant communication 

AMY R.'s profile image
AMY R. 
5 years ago

Alfred was extremely knowledgeable and responsive. However, once loan went to processing, it was a disaster. We rescheduled closing several times. The amount of money to close was never consistent and I ended up getting 2 different cashiers checks and a wire transfer to fund the loan. Even then the figure was wrong and I received a refund to my escrow account. I literally had to be on our closing agent daily. When we finally closed, it was because he was out and I reached someone else to set it 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,630 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.