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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,632 reviews
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MARIA A.'s profile image
MARIA A. 
5 years ago

Response time setting up the refinance was very quick, and PennyMac was willing to work with our financial situation. 

PETER J.'s profile image
PETER J. 
5 years ago

Thank you to Laurie Baker and Paul Williams for your excellent service and outstanding work. You made the whole process easy! 

JOSE G.'s profile image
JOSE G. 
5 years ago

The whole process went smoothly, everything was explained clearly. Thank you for all your help! 

WILLIAM H.'s profile image
WILLIAM H. 
5 years ago

X 

HOANG D.'s profile image
HOANG D. 
5 years ago

Process was easy and well managed by Dominic and nick 

JOHN D.'s profile image
JOHN D. 
5 years ago

The process started out wonderfully is matched my previous experience with PennyMac. However, after the initial application, I had a difficult time getting accurate information as we prepared to close. I got multiple closing disclosures that were inaccurate, was told my calls would be returned and they never were, and the notary showed up with inaccurate closing statements. I have no problem with things needing to be updated, but it seemed like no one could be bothered to get on the same page 

Gregory F.'s profile image
Gregory F. 
5 years ago

A+ Service! 

Ramonia B.'s profile image
Ramonia B. 
5 years ago

Time frame was not great considering we already had a loan with you. 

ALEXANDER SANCHEZ J.'s profile image
ALEXANDER SANCHEZ J. 
5 years ago

Clear expectations. Prompt response. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.