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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Explanation of fees and follow up
My experience with pennymac was great.
Nathan was great but the team needs better communicating.
I think yall did a good job. Thanks!
For one of the two loans, it took more than 2 weeks after having all complete docs and appraisal for the approval to be done. This required signing on different days as the loans were assigned/processed through different title companies and the title company for second one (38 Villa St) picked a notary that went to the investment property for signing instead of my home which required me to follow up multiple times on Fri Dec 27 to get the signing of the closing documents completed.
Very easy process. Very informative communication
The process was fairly easy. My only complaint was when I tried calling the 'direct' line, I got the general one. Every one I spoke to was helpful, I just could never talk to Nicole.
Evan Souza was extremely helpful when I refinanced my loan. With a few bumps in the road he was able to define my options, and clear up some of the confusion I had on my end. He is extremely tactful, and knowledgable. I am grateful for his assistance during my refinance process which was all new to me, however everything turned out great in the end. Thanks again!
Ammie Mack was helpful in contacting Amir Rizvi with looking at the second offer I was given by another company. She had to contact him more than once to keep the process going. She was very helpful in explaining the changes that had occurred with the paperwork. She helped me with understanding the math of the paperwork. Truly enjoyed working with Ammie Mack! Cudo's to Ammie, she saved me and this loan!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,632 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.