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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,632 reviews
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Benjamin K.'s profile image
Benjamin K. 
5 years ago

I had my loan with pennymac prior to my refinance. The transition was pretty easy. There was a couple requests for documents I had all ready provided but not a huge pain. Overall I am happy with pennymac and their online payment is easy to navigate. 

Timothy G.'s profile image
Timothy G. 
5 years ago

You assisted when we hit just one unexpected obstacle. 

Sandra V.'s profile image
Sandra V. 
5 years ago

I find that all the personnel are helpful and want help as best they can. They are ready to answer any question no matter how simple it may be.  

Darrell H.'s profile image
Darrell H. 
5 years ago

Well, it was very disappointing since I was assigned a Loan Document Officer Leticia Gomez but I never heard from hear, instead I reached out to the phone number for the TEAM and each time they helped me. We moved through the Process of the "TEAM" but quite frankly if it hadn't been for me asking questions this time would not have happened. MY Loan Officer Layal, did exactly what she promised and this was to complete the Loan/Escrow/Closing on the date reqested.....she was incredible and would 

MICHAEL S.'s profile image
MICHAEL S. 
5 years ago

Everyone I spoke to from PennyMac took time to answer questions. 

Andrew M.'s profile image
Andrew M. 
5 years ago

Quick and professional service 

SARAH K.'s profile image
SARAH K. 
5 years ago

Do not want anything posted 

JACKIE C.'s profile image
JACKIE C. 
5 years ago

It was a good experience,everyone knew just what their job was,and how to get it done. I was really pleased with the help I got. Everyone was so friendly and very helpful.i would highly recommend y’all to who is looking or needs to refinance.thanks again to all who helped me. J. Cox 

CORA N.'s profile image
CORA N. 
5 years ago

I've had home loans in the past and this was by far the smoothest! Everyone at PennyMac was helpful and my questions were answered in a timely manner. Thank you, PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.