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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,639 reviews
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FELIPE DE V.'s profile image
FELIPE DE V. 
5 years ago

Austin was a great representative to work with. The refi process was seamless. Good job! 

JOSEPH D.'s profile image
JOSEPH D. 
5 years ago

Tom was very patient and helpful. We played phone tag in the beginning but he was understanding ND helpful when we finally got to talk. 

JAMES F.'s profile image
JAMES F. 
5 years ago

Seamless transaction from start to finish. 

BRADLEY A.'s profile image
BRADLEY A. 
5 years ago

With a bit of negotiation back-and-forth we got the job done. Much appreciated. 

Tim F.'s profile image
Tim F. 
5 years ago

Too many hiccups throughout the process. 

Raul Perez B.'s profile image
Raul Perez B. 
5 years ago

Good customer service 

CHERYL H.'s profile image
CHERYL H. 
5 years ago

The people I worked with were very knowledgeable and professional. 

Robert S.'s profile image
Robert S. 
5 years ago

Streamlined process with initial answers that were encouraging. When proposal specifics were shared, they were better than I expected. Nick and Penny Mac are responsible for adding me as a loyal customer because they delivered and exceeded my expectations. Now, just do not sell my loan to some third party! 

APRIL W.'s profile image
APRIL W. 
5 years ago

What made my experience so great.. Penny Mac was offering a Black Friday deal and I was able to save $350 additional dollars at closing. So my initials closing amount to bring to the table went DOWN BY 350.00 ALL Glory to GOD for BLESSING ME. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,639 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.