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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very timely and accurate. Jocelyn very professional and knowledgeable.
Rashawna requested documents multiple times that were already submitted, she would call me multiple times asking about documents that were already submitted. I would inform her they were already submitted days before, then she would check and confirm they were submitted. Very unorganized.
The only communication I had was through the website. Every time I called I got a different person and a different answer to the same question.
We are pleased with our experience. Thank you so much Yester for guiding us through the process
Simple, precise and on time. Everything went as planned. Thank you.
It was all taken care of properly.
I only spoke to Darcel twice. I got more information from Katia, who essentially explained she was just a sales person to me. At the end of my loan I emailed Darcel and got no response. I’ve heard from her more about taking this survey then providing any help with my loan experience.
The process was a pleasant and non stressful experience. Thanks, 5 ☆☆☆☆☆
My only complaint is that I couldn't close sooner due to rules I'm my state but other than that everyone was great and the paperwork was clear and seamless. Thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,131 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.