This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I understand process should take about 30 days, mine took longer than that from what I was told was on your end and not mine. As for pay off’s, we’re inaccurate and know I have to pay the difference. If this would of been done more on time it would of been good. I’m just glad this process is over and I can move on.
Little confusion with some things but nothing major and worked out
We have had Penny Mac as our mortgage provider for years and they have never disappointed us with their knowledge and customer service clearly apparent with Andy and Danielle initially. We have had several mortgage lenders over the years but none better than Penny Mac which is why we went with them again to refinance instead of the many other companies trying to get our business.
It was easy. If I had questions, there was always someone to answer them.
Better and more accurate communication of the needed documents would have made the process less stressful.
Everyone was very friendly, and knowledgeable about what was going on and always had my best interest in mind.
Second loan with Penney Mac. Reliable. Our FICO IS 8. They could have acted more impressed. Gave us a hooray, wow or something. 😄
Overall it was a good experience
Professional, easy to work with
PENNYMAC has a 4.5 star rating with 49,131 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.