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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,016 reviews
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Sabrina N.'s profile image
Sabrina N. 
2 years ago

Thank You so much for everything 

Joshua J.'s profile image
Joshua J. 
2 years ago

Service was great. 

RITCHMOND A.'s profile image
RITCHMOND A. 
2 years ago

All concerns were promptly answered 

Daniel F.'s profile image
Daniel F. 
2 years ago

Gracie did a excellent job with the information that was given to her. the poeple that were supporting her, failed and put her into a bad spot with it he customer. 

Kathern H.'s profile image
Kathern H. 
2 years ago

All agents should be requesting the same things and be more timely with the process. If I want it to go as fast as possible I need to submit my documents ASAP but it takes a week or more for them to review them. Why ask for one document at a time? Why not ask for everything you would need to complete the process up front? The employment verification was more than that. It asked what was my raise expected to be? It verified my wages after you asked me for my paycheck stubs. Why do you need my taxes when you requested my w2’s... read more

Sharon C.'s profile image
Sharon C. 
2 years ago

Great experience 

Jayson B.'s profile image
Jayson B. 
2 years ago

Excellent communication, all processes were thoroughly explained and finished in a timely manner. 

Jacob C.'s profile image
Jacob C. 
2 years ago

Communication was always clear. We very much appreciated that. 

Christian R.'s profile image
Christian R. 
2 years ago

Great customer service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,016 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.