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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,131 reviews
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Alex T.'s profile image
Alex T. 
on Birdeye

a year ago

Over all everything went well. thanks 

Sheridan H.'s profile image
Sheridan H. 
on Birdeye

a year ago

Andy was great but the other part of the underwriters was absolutely terrible 

MANUEL G.'s profile image
MANUEL G. 
on Birdeye

a year ago

Great and Efficient 

Noah R.'s profile image
Noah R. 
on Birdeye

a year ago

It would have been much better if everything was laid out during the application process. Such as what expenses are to be expected (appraisal fees, notary public, etc.) As a lot of these came as a surprise one at a time. Also I didn't expect to have to pay 2 months worth of mortgage payments in one month to meet conditions until late. 

Scharlie M.'s profile image
Scharlie M. 
on Birdeye

a year ago

The people that I dealt with was patient with me in understanding how things went. Some times it got a little frustrating but it worked out good .Thank you 

DANIEL E.'s profile image
DANIEL E. 
on Birdeye

a year ago

I had to call to confirm documents were sent. I also had to forward the same documents more than once. Furthermore, I had to call more than once and email about getting my appraisal deposit back. Other than that, it was a great experience. 

Marcel N.'s profile image
Marcel N. 
on Birdeye

a year ago

Too many people answering questions with a noth knowing what b have told you. 

Andy H.'s profile image
Andy H. 
on Birdeye

a year ago

Clarification on how and when to stop monthly payments on the old loan 

DANIEL H.'s profile image
DANIEL H. 
on Birdeye

a year ago

Sandi McMillin did a great job, this issue was not with her it was before she was involved. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,131 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.