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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Professional and fast.
This was an great experience. LaTrice answered all 50 billion questions I had. I would use Pennymac again.
Grace and Auston were professional and communicative. Thank you for making it possible to close on my birthday! You made our dream home a reality.
There were too many pennymac people involved and opportunities for confusion from the start. All of whom were nice, but the directives/information from the initial person, did not match the directives/information from the next person, and so on. It made for frustration on everyone's part. One minute told 'Everything looks great - wait to hear from us' then to understand that the timeline was delayed due to missing documents, and Pennymac had assumed that we were aware of the online process (which was not explained to us), as... read more
Paulette did a fantastic job. 10/10 but the document portal was often a bit confusing and several things were either requested incorrectly or requested multiple times.
Naturally we want things to happen quicker but reality is always part of the process. Overall I am very happy with the services and I was treated with respect. I look forward to continuing my association with Penny Mac
Clearly explained the loan process.
Anna did not communicate we at all. She took days to reply and had an attitude when having to deal with our questions. We loved dealing with Bethany McMillan and Michael di Leo. We requested having Michael on our second home, but was given to Anna. All in all we are happy we have the home and the loan, just would not recommend Anna as an agent. Sorry just being honest.
The Mac team was very helpfull and in constant communication. Very friend and will to help.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,016 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.