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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,131 reviews
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John F.'s profile image
John F. 
on Birdeye

a year ago

Linda was amazing to work with. She needs a raise! 

Dean B.'s profile image
Dean B. 
on Birdeye

a year ago

I really liked the process. The only hang up was getting a corrected closing document review after discussion. Also, I should have been asked to verify the payoff amount on all debts we were consolidating. Also, it was not clear as to what debts were to be paid directly by PM at closing, and what checks we would be getting to send out. 

Crisanto C.'s profile image
Crisanto C. 
on Birdeye

a year ago

David Yang , my loan officer was so Great !!!! Customer Service is Awesome!!! A++++ Over all !!! 

Vickie M.'s profile image
Vickie M. 
on Birdeye

a year ago

They where helpful and answered any questions I had. Everything seemed to go smooth. Thank Vickie 

Freddie Cagle J.'s profile image
Freddie Cagle J. 
on Birdeye

a year ago

It was fast 42 days from start to finish 

Marilen E.'s profile image
Marilen E. 
on Birdeye

a year ago

Thanks for always keeping me in the loop in the process and for your prompt response to my questions. 

richard a.'s profile image
richard a. 
on Birdeye

a year ago

Wish I got more that a $500 credit, but outside of that, great experience. 

Lindsey G.'s profile image
Lindsey G. 
on Birdeye

a year ago

It was a very easy process. My husband and I were very informed and were met with support for all our questions. 

Jamie D.'s profile image
Jamie D. 
on Birdeye

a year ago

Awesome Customer Service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,131 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.