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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,016 reviews
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Brenda T.'s profile image
Brenda T. 
2 years ago

I want my mortgage to be lower than the old mortgage. But after they paid some bills off I was ok with it. 

George H.'s profile image
George H. 
2 years ago

I hate surveys like this. I feel that they are self serving rather than an honest effort to improve service. That being said I thought that the service I received was good. 

Jeremy L.'s profile image
Jeremy L. 
2 years ago

Everyone was fantastic with PennyMac I really appreciate it everything got done in a timely manner and very efficiently and I appreciate it thank you 

Ronnie G.'s profile image
Ronnie G. 
2 years ago

Thank you for your great customer service Ms Edna! 

James S.'s profile image
James S. 
2 years ago

GREAT!!!!! 

Patricia O.'s profile image
Patricia O. 
2 years ago

Anna was very helpful through the challenges we had when the home wasn't completed on time. She was quick to answer questions and always knew what needed to be done. 

David M.'s profile image
David M. 
2 years ago

Anna was able to get my loan finalized on short notice due to multiple changes in the contract. I did not think we would make the closing, but we did. I would use Pennymac again and recommend them for sure. 

Margaret Fischer - R.'s profile image
Margaret Fischer - R. 
2 years ago

Faiza and the PennyMac team made the whole process smooth and easy. Thanks! 

Heidi J.'s profile image
Heidi J. 
2 years ago

It was a great experience, everyone was very helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,016 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.