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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
James was given a contract that had a 2000 credit from the buying agent. He lost it..when the new one was supplied; James failed to update my contract. I was late and needed an extension. This cost me an additional $1800. I called and another agent who was supposed to "look into applying additional credit to make up for the mistake". That never happened. So no I'm not happy with the outcome. PennyMac cost me an additional $4000 out of pocket. I still have repairs to make and now no money for it. I have a broken air... read more
It was a great working Sandra very very knowledgeable and helpful thanks Joe gurrola
Ryan Dennison
From the first point of contact all the way to the closing I was blown away at how I was treated and how transparent all associates were regarding the process and expectations. Our closing was even way earlier than expected and we received funds within a week which was more than generous. We appreciate all of the associates that assisted us during the refinance process. Thank you PennyMac USA for your continued support and service. -Carla & Carlos Ruiz
Thank you Pennymac team for helping me complete a refi I've been trying to do for at least 2 years. The process took less than 30 days and my rep, Darcel was so prompt and on top of all communication. Highly Recommend!
Easy process, great experience.
I was very impressed with how quickly and efficiently the loan process proceeded from the application to closing. Thank you PennyMac!
Brittany was very good to work with. There was a hiccup with the final acceptance: we got conflicting reports on when we'd made it to the final approval stage. At one point, we got notification we were approved and we could scheduled the closing; it was two weeks before that information was hammered out and the closing was scheduled. It took nearly 2 months -- part of that was because our roof needed repair -- which I told the loan office initially was part of the reason we wanted money -- but we had to get it repaired b... read more
I have taken out several loans from different lenders, PennyMac was the easiest and quickest process of them all. They didn't continually come back requesting more documents every time things went into underwriting. I would highly recommend!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,018 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.