PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,130 reviews
Select a rating
Jennifer E.'s profile image
Jennifer E. 
on Birdeye

a year ago

It was just ok 

Gary S.'s profile image
Gary S. 
on Birdeye

a year ago

Everything thing was a step by step process 

Jamie C.'s profile image
Jamie C. 
on Birdeye

a year ago

Latoyaka was awesome from beginning to the end of the loan process ! 5 star experience !! 

Cheryl B.'s profile image
Cheryl B. 
on Birdeye

a year ago

Great service! 

Joyaa C.'s profile image
Joyaa C. 
on Birdeye

a year ago

tyra was very patient with me and always provided any updates as fast as she could... She explained everything in detail and was able to get my loan processed quickly! 

Jonathan S.'s profile image
Jonathan S. 
on Birdeye

a year ago

Excellent services and unparallel support throughout the loan process. 

Randall B.'s profile image
Randall B. 
on Birdeye

a year ago

All my questions were always answered quickly and accurately, I could always call and speak with someone. 

Richard B.'s profile image
Richard B. 
on Birdeye

a year ago

I was kept aware of status and issues. Though the income statements needed were baffling to me due to the amount of cash I held in my accounts. Maybe Freddie Mac and Fannie Mae need to revise some requirements??? 

Andrew K.'s profile image
Andrew K. 
on Birdeye

a year ago

I wasn't sure what ai was getting into with an out of town lender for my second house. Pennymac was easy to communicate with and they were clear with what they needed. Their system kept generating a particular disclosure that I had already signed, but outside of that everything was easy to upload and sign. Everyone on the MAC team were polite and respectful of what my experience was and were helpful in navigating options. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,130 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.