This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jelani and Barry were amazing
Each person I interacted with at Pennymac were very nice and helpful. When the purchase of a home is stressful already, they took the time to answer any and all questions to make the process easier. This is my second time having a mortgage through Pennymac and would recommend them to my friends and family.
Overall, the process was quick. However, there was a snafu on my original closing date. The attorney had an outdated document and the closing had to be rescheduled to the next day. The problem was resolved and all is well.
Maybe don’t miss the close date and cost me several thousand dollars in unplanned costs while I’m sitting on my hands waiting for your team.
Darcel was very knowledgeable and if she didn't know the answer, she found it out for me. We didn't get off the phone until all of my questions were addressed. She was pleasant and easy to work with.
There was always someone available to help answer questions I had.
The only reason why I gave such a high rating was because of Tynisha Robinson!! Anytime that I called there and Tynisha Robinson didn’t answer the phone and I had gotten someone else I didn’t feel like anyone cared there was a couple of times that I was just going to forget the refinance but when Tynisha Robinson would call me back she would calm me down and explain Things so that I would understand and she has such a calming Voice she she really made me feel like family
THANK YOU VERY MUCH, MAC TEAM AND PENNYMAC! MR AND MRS RAYMOND FERRER
More importance of just much of my money was going to ‘paperwork’ and the wire transfer. I feel I should have shopped around with other lenders abused on what friends tell me now
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,127 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.