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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,127 reviews
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Jesse W.'s profile image
Jesse W. 
on Birdeye

a year ago

My credit score was +810… I never felt that it was factored into my APR. furthermore, I had roughly $70k coming back to me that I could have put towards the loan of my house to lower my mortgage payment. I was told I could not recast a VA home loan and that I should call for other options. Just felt as a returning customer with a high yield I could have been treated better. 

Maria H.'s profile image
Maria H. 
on Birdeye

a year ago

My refinancing with PENNYMAC went smoothly as scheduled. 

Tricia B.'s profile image
Tricia B. 
on Birdeye

a year ago

Pennymac refinance was quick and easy! 

JOHN H.'s profile image
JOHN H. 
on Birdeye

a year ago

Fast turnaround time friendly people 

Brittanii G.'s profile image
Brittanii G. 
on Birdeye

a year ago

Salute to Ronald Braxton! He exceeded our expectations and was and made sure we were taken care of. Because of him. we now recommend Penny Mac to everyone we meet because of his great service in addition to his colleagues. 

Jacob C.'s profile image
Jacob C. 
on Birdeye

a year ago

Communication was always clear. We very much appreciated that. 

Shirley R.'s profile image
Shirley R. 
on Birdeye

a year ago

Clearer communication about water testing 

Troy S.'s profile image
Troy S. 
on Birdeye

a year ago

Non applicable 

Christian R.'s profile image
Christian R. 
on Birdeye

a year ago

Great customer service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,127 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.