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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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Brian B.'s profile image
Brian B. 
on Birdeye

2 years ago

Kaitlyn was great because she put up with my constant calling to ask questions and give detailed info of my multiple "what if this" and "what if that". Also she was able to say upfront if she didnt know something rather than make something vague. She would actually look into it and have a real answer, maybe not on the spot but definitely followed through in a timely manner and that's says alot. The readily available MAC Team individuals to answer any question because they all had the same information available in case Kaitly... read more

Matthew P.'s profile image
Matthew P. 
on Birdeye

2 years ago

Anna did not communicate we at all. She took days to reply and had an attitude when having to deal with our questions. We loved dealing with Bethany McMillan and Michael di Leo. We requested having Michael on our second home, but was given to Anna. All in all we are happy we have the home and the loan, just would not recommend Anna as an agent. Sorry just being honest. 

Feliberto R.'s profile image
Feliberto R. 
on Birdeye

2 years ago

So everything was great good communication good service thank You Williams for you communicate during the service in the application 

Brenda A.'s profile image
Brenda A. 
on Birdeye

2 years ago

Had a lot of questions had to keep calling 

MARION H.'s profile image
MARION H. 
on Birdeye

2 years ago

I guess you could say there the way they handled everything was very professional I liked the way they got back to you with questions I liked the way they handled the whole operation from beginning to end I would recommend turning that to all my friends and family they are a very reliable company thank you 

SCOTT D.'s profile image
SCOTT D. 
on Birdeye

2 years ago

Better communication 

Damon H.'s profile image
Damon H. 
on Birdeye

2 years ago

Darcel Thomas is an amazing asset that you should hold on to and praise for years to come. 

TANYA C.'s profile image
TANYA C. 
on Birdeye

2 years ago

communication is key and yall have that down 

Luther Johnson J.'s profile image
Luther Johnson J. 
on Birdeye

2 years ago

Great job. Thanks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.