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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was an great experience. LaTrice answered all 50 billion questions I had. I would use Pennymac again.
We were originally denied the loan due to the underwriters not requesting the necessary information. (Once they received the information, were were immediately approved.) We were not told of the denial until we were supposed to close. It seems to me that a denial should have been communicated immediately so we could have worked this through and closed on time. So the process for placing a loan was fine; communication could be improved.
Great Experience
Everything is good . I am happy working with you Guys In everything.Thank You
PennyMac made the process simple and easy, everyone involved was helpful and courteous and right there when I needed them. Thank you to all who helped.
There was confusion around the reserves I needed to show. On Friday I was told one thing only to find it was not true on Monday
Paulette did a fantastic job. 10/10 but the document portal was often a bit confusing and several things were either requested incorrectly or requested multiple times.
The process was super quick, within less than 3 weeks we had closed and funds were in my count. Everyone was courteous and quick to answer my questions.
The appraiser being more upfront about repairs. Also I was told some repairs were cosmetic, and it wouldn’t stop the refinance process. That turned out not to be true as we were made fix the cosmetic repairs before we could proceed. Ceaser was outstanding, great employee!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,124 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.