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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There were a few hiccups along the way but Grace and her manager Paul were PHENOMENAL in getting things back on track and closed on time. That said, everything started with James (Travis) and his superb follow up over the past year. Collectively those three made the experience worth while. Can’t thank them enough, hopefully their hard work rewarded when raises and bonuses come around :). Truly, I am grateful we got it done!
The entire team at Pennymac was polite and professional.
The closing process needs to be communicated better, we signed the documents a full week ago and still no communication from PENNYMAC. Please communicate more and more clearly.
Great service
Service received was great. One mistake on the paperwork but was corrected
The communication was great, she followed up on my phones and was very patient with us.
The customer deserves to know the exact expectations of the closing process. Soup to nuts.
Everyone seemed to be concerned and very helpful
Tynisha was fantastic I'm only sad because now I have no reason to call and talk to her now that our refinance is finished
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,025 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.