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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Renva B.'s profile image
Renva B. 
2 years ago

This is my third loan with Pennymac. I choose to refinance with them to be with a mortgage company that I've had a long-term good relationship with. Would definitely recommend based on the level of customer service and help throughout the loan process. 

Sheena P.'s profile image
Sheena P. 
2 years ago

Communication was great and she was very patient. 

Minerva A.'s profile image
Minerva A. 
2 years ago

Paulette Wiley was very courteous and very helpful. I would also like to add that Susan Aowrang was very helpful. She was the very first person I spoke with at the beginning of the process. 

Gerald C.'s profile image
Gerald C. 
2 years ago

Glad to refer friends and family. Love the process. Mrs Carter 

Michael N.'s profile image
Michael N. 
2 years ago

Loan process was very convenient and did not take a lot of time. 

Linda L.'s profile image
Linda L. 
2 years ago

Mrs.Olivia’s really helped to understand things that it would take to get my lone to go through. I know without her help and persistence I would have never got my loan. Thank you penny Mac team. You are excellent. Linda L. 

Connor B.'s profile image
Connor B. 
2 years ago

When trying to get a hold of our loan processor we were sent to a call center and no one was able to answer the questions we had. 

Melissa L.'s profile image
Melissa L. 
2 years ago

No thank you 

James F.'s profile image
James F. 
2 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.