PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
Select a rating
Jehosua K.'s profile image
Jehosua K. 
on Birdeye

2 years ago

Five stars! Amazing experience already referred family and friends! Thank you! 

KENNETH D.'s profile image
KENNETH D. 
on Birdeye

2 years ago

Awesome very professional knowledgeable service. 

Ryan D.'s profile image
Ryan D. 
on Birdeye

2 years ago

Ryan Dennison 

Carlos R.'s profile image
Carlos R. 
on Birdeye

2 years ago

From the first point of contact all the way to the closing I was blown away at how I was treated and how transparent all associates were regarding the process and expectations. Our closing was even way earlier than expected and we received funds within a week which was more than generous. We appreciate all of the associates that assisted us during the refinance process. Thank you PennyMac USA for your continued support and service. -Carla & Carlos Ruiz 

Deleyse R.'s profile image
Deleyse R. 
on Birdeye

2 years ago

Thank you Pennymac team for helping me complete a refi I've been trying to do for at least 2 years. The process took less than 30 days and my rep, Darcel was so prompt and on top of all communication. Highly Recommend! 

Christina V.'s profile image
Christina V. 
on Birdeye

2 years ago

Easy process, great experience. 

Kermit H.'s profile image
Kermit H. 
on Birdeye

2 years ago

I was very impressed with how quickly and efficiently the loan process proceeded from the application to closing. Thank you PennyMac! 

Randall H.'s profile image
Randall H. 
on Birdeye

2 years ago

Brittany was very good to work with. There was a hiccup with the final acceptance: we got conflicting reports on when we'd made it to the final approval stage. At one point, we got notification we were approved and we could scheduled the closing; it was two weeks before that information was hammered out and the closing was scheduled. It took nearly 2 months -- part of that was because our roof needed repair -- which I told the loan office initially was part of the reason we wanted money -- but we had to get it repaired b... read more

TONI S.'s profile image
TONI S. 
on Birdeye

2 years ago

I have taken out several loans from different lenders, PennyMac was the easiest and quickest process of them all. They didn't continually come back requesting more documents every time things went into underwriting. I would highly recommend! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.