PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
Select a rating
Edward H.'s profile image
Edward H. 
on Birdeye

2 years ago

Great communication and customer services 

Julie H.'s profile image
Julie H. 
on Birdeye

2 years ago

xxxxxxxxxx 

Dan W.'s profile image
Dan W. 
on Birdeye

2 years ago

It was great my questions were answered very quickly thanks Dan watson 

Thomas F.'s profile image
Thomas F. 
on Birdeye

2 years ago

Joselyn made the most impact out of the whole PennyMac teammates I have dealt with in the past 10/10 she is a keeper! For someone as busy as I am, she really went the extra mile. I’m not sure what y’all’s core values are but I bet she meets all of them! 

John T.'s profile image
John T. 
on Birdeye

2 years ago

Quick and easy process. Friendly and Knowledgeable Staff. 

David C.'s profile image
David C. 
on Birdeye

2 years ago

They fail to communicate there errors to me. I tried many & many times to reach Brianna & the lender. I was just told they would follow up with me which they never did. I’m very happy at myself for carefully reviewing the CD & noticing the errors. At one point I was going to cancel loan if they didn’t follow up with me. Overall I wasn’t satisfied. I would not recommend PennyMac to anyone. 

ARMANDO De Jesus R.'s profile image
ARMANDO De Jesus R. 
on Birdeye

2 years ago

Quick response time 

Cody T.'s profile image
Cody T. 
on Birdeye

2 years ago

Okokokokok 

Jessica G.'s profile image
Jessica G. 
on Birdeye

2 years ago

Brandy, Tyler and the whole team were super helpful through the entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.