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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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JOSEPH S.'s profile image
JOSEPH S. 
2 years ago

We were under the impression that our debt was going to be paid and the remaining deposited into our account. The remaining was deposited, but instead of paying debt directly, checks are being sent to us. And in addition to that, they are late with the mail service, which ultimately is accruing more time and fees. 

Thomas F.'s profile image
Thomas F. 
2 years ago

Great customer service..speedy response times and accurate. 

Jennifer R.'s profile image
Jennifer R. 
2 years ago

........... 

Sabrina D.'s profile image
Sabrina D. 
2 years ago

The whole process was quick, easy, and all around a pleasant experience. 

Alexander F.'s profile image
Alexander F. 
2 years ago

Loved loved loved working with Penny Mac and their team. They made everything simple and truly worked in my favor and at my pace! 

PABLO H.'s profile image
PABLO H. 
2 years ago

Out of the whole experience Peter Ashworth and Linda were the best! Thank You all. 

Amy P.'s profile image
Amy P. 
2 years ago

Easy to talk to and explained things in an understandable way. 

Melissa H.'s profile image
Melissa H. 
2 years ago

From start to finish the whole process of acquiring our new home loan was great! Everyone we spoke with, especially Anna Eng , were professional and were always able to give us an answer quickly. We will gladly recommend others to PennyMac. 

MARIA D.'s profile image
MARIA D. 
2 years ago

The Pennymac team was always nice and pretty helpful, they explain me what documents I should send and the understand if I was busy at my job and call me bavk if I need it. Everything was fast thru the website and the emails. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.