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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Jillian R.'s profile image
Jillian R. 
2 years ago

Latrice and entire closing team were absolutely Great! Made the process from start to close as easy and uncomplicated as possible. Appreciate all the work done to get us into our Dream Home!! Thank you for everything!!😊 

Anthony M.'s profile image
Anthony M. 
2 years ago

Veronica did a great job keeping our loan process on track. 

Joel W.'s profile image
Joel W. 
2 years ago

Very easy to work with. Kept me in the loop and closed on time. 

Sharon R.'s profile image
Sharon R. 
2 years ago

Better communication 

Robert B.'s profile image
Robert B. 
2 years ago

Jonathan Weiss and his supervisor, during part I of the loan process, were woefully unresponsive and failed to deliver. 

TERENCE W.'s profile image
TERENCE W. 
2 years ago

Document requests were made repeatedly for the same docs. Description of docs requested unclear. Uploaded the same docs multiple times. Submitted docs not recognized on Pennymac end. Worked with multiple processors - too many. 

MIKE M.'s profile image
MIKE M. 
2 years ago

I like the service. 

Shelby I.'s profile image
Shelby I. 
2 years ago

Darcel was great but all other communication and steps of the process were extremely unorganized and stressful. Asked for the same documents over and over and never listened to me when I would explain why I didn’t have what they needed. 

Jeffrey H.'s profile image
Jeffrey H. 
2 years ago

The people I talked with at pennymac knew exactly what I was looking for and what I needed to do and got the job done with quick results. Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.