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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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Renva B.'s profile image
Renva B. 
on Birdeye

2 years ago

This is my third loan with Pennymac. I choose to refinance with them to be with a mortgage company that I've had a long-term good relationship with. Would definitely recommend based on the level of customer service and help throughout the loan process. 

Alan Y.'s profile image
Alan Y. 
on Birdeye

2 years ago

My entire experience with the PennyMac Team was awesome. A special thanks to Charles, Latoyka and Lori for the great communication and help you provided us to make this transaction happen without any issues. Everyone we dealt with was personal, friendly and professional. I will highly recommend PennyMac to anyone looking to finance or refinance a home. Thanks for the great service and helping make our dream come true. 

Minerva A.'s profile image
Minerva A. 
on Birdeye

2 years ago

Paulette Wiley was very courteous and very helpful. I would also like to add that Susan Aowrang was very helpful. She was the very first person I spoke with at the beginning of the process. 

JANET M.'s profile image
JANET M. 
on Birdeye

2 years ago

Communication waa clear. Associates were always willing to help. Explained in detail 

Samuel T.'s profile image
Samuel T. 
on Birdeye

2 years ago

Penny Mac kept us informed all the way to the closing process and answered all questions we had. 

Linda L.'s profile image
Linda L. 
on Birdeye

2 years ago

Mrs.Olivia’s really helped to understand things that it would take to get my lone to go through. I know without her help and persistence I would have never got my loan. Thank you penny Mac team. You are excellent. Linda L. 

Connor B.'s profile image
Connor B. 
on Birdeye

2 years ago

When trying to get a hold of our loan processor we were sent to a call center and no one was able to answer the questions we had. 

Melissa L.'s profile image
Melissa L. 
on Birdeye

2 years ago

No thank you 

James F.'s profile image
James F. 
on Birdeye

2 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.