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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,029 reviews
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Tatsu L.'s profile image
Tatsu L. 
2 years ago

I like the easy step by step where you upload any documents online. 

Sam W.'s profile image
Sam W. 
2 years ago

Everything went as planned 

Christopher D.'s profile image
Christopher D. 
2 years ago

Great first time refinancing experience! 

Kenneth C.'s profile image
Kenneth C. 
2 years ago

Very quick and question we’re answered in a timely manner 

MARK H.'s profile image
MARK H. 
2 years ago

Fast and painless 

Valeriano C.'s profile image
Valeriano C. 
2 years ago

The process was somewhat hampered by either the servicer or a disconnect in the pennymac team. We provided the same documentation several times, we explained where everything came from, and in the end Norma was either kept in the dark from the beginning or she just plain didn't understand (possibly new to this). Example - we provided at least 3 months worth of banks statements at Pennymacs request, each time explaining that the large influx of funds came from the sale of our previous home. Even though we explained this to No... read more

JENNIFER B.'s profile image
JENNIFER B. 
2 years ago

Quick, friendly and patient with my questions- 

Bryan O.'s profile image
Bryan O. 
2 years ago

Everyone from start to finish made the experience wonderful. No stress and things went very smooth. 

KENNETH J.'s profile image
KENNETH J. 
2 years ago

More clear explanation of what to expect in the funding process. Like when the creditors would be paid and when I would receive my payout. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,029 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.