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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,028 reviews
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Jose C.'s profile image
Jose C. 
2 years ago

Lynda Tyler thanks for everything you guys are the best 

TIFFANI M.'s profile image
TIFFANI M. 
2 years ago

Good experience, especially because this was my first time to do something of this magnitude online. 

STACY WELCH J.'s profile image
STACY WELCH J. 
2 years ago

Overall good experience. 

Ashley B.'s profile image
Ashley B. 
2 years ago

Although I am completing this survey for DESTINI SCHRODER I am unsure if my unpleasant experience was solely due to my interactions with DESTINI SCHRODER. It honestly began with the initial representative, MICHAEL MURRAY. Communication was difficult with both. Whenever I spoke with either of them they seemed reluctant and/or hesitant to help. At times I felt as if I were bothering them by calling, asking questions and trying to get clarity on the process and what I should expect. One of the most frustrating aspects was me e... read more

Kathleen P.'s profile image
Kathleen P. 
2 years ago

Professional, competent, gregarious, and well trained in customer relations. 

Joee B.'s profile image
Joee B. 
2 years ago

The loan application process was very good but towards the end of the loan it was hard to get ahold of someone to answer questions. I only spoke to Tyra twice but spoke to other 3-4 times as she wasn't available or it was a really long delay before I received a response. 

dennis b.'s profile image
dennis b. 
2 years ago

She was outstanding she deserves a bonus thank you 

Jorge Baez De C.'s profile image
Jorge Baez De C. 
2 years ago

Marcia and Ivan were great to work with, very knowledgeable, professional and cordial. 

Deanna M.'s profile image
Deanna M. 
2 years ago

The communication is what made it great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,028 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.