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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,028 reviews
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RENATA C.'s profile image
RENATA C. 
2 years ago

Closing was delayed due to the appraiser which should have been avoided if the appraiser would have communicated with us. 

Bethany G.'s profile image
Bethany G. 
2 years ago

We had a great experience from start to finish! 

Martin B.'s profile image
Martin B. 
2 years ago

Great job thanks 

Erlinda D.'s profile image
Erlinda D. 
2 years ago

The team was very responsive and immediately gets back to me when I have queries. 

Courtney H.'s profile image
Courtney H. 
2 years ago

Thank you , Annie. It was an absolute pleasure working with you! I appreciate all of your guidance throughout this process. 

Asad C.'s profile image
Asad C. 
2 years ago

Lori was great throughout the loan process. She always answered my calls, even multiple times a day, to answer any questions I had. She was clear in explaining the process and timeframe. Sometimes certain documents were being requested more than once. My experience with Lori was great, and because of working with her, I’d recommend anyone to give PennyMac a shot. PennyMac also competed for my business and offered the best deal out of 3 mortgage lenders. 

Emanuel W.'s profile image
Emanuel W. 
2 years ago

Good easy process, excellent communication, smooth process, quick transaction. 

Linda B.'s profile image
Linda B. 
2 years ago

Excellent customer service. Communication was perfect. 

Ricardo M.'s profile image
Ricardo M. 
2 years ago

Everyone treated me with respect and took the time needed to make sure i understood everything. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,028 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.