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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
keep improvement
Having everyone on the same page. Having your associates look on the portal before they ask repeatedly for the same documents. Make sure they are communicating to the APPROPRIATE person. And answering emails/questions in a timely manner or expressing that they answered through the portal.
Grace and Tommy Palacios were an absolute blessing and were wonderful to work with from start to finish. Everything was communicated very clearly, if I had any questions or concerns, things were answered in a very timely manner. We were actually able to close early on the home of our dreams thanks to PennyMac and the team making sure everything was on track for closing. Thanks Tommy & Grace!
Timely response for closing, got the run around a few times.
Paulette was very pleasant and helpful during all of our interactions. She made the loan experience much easier to deal with.
Great services
Anna would return my calls promptly. Walked me through everything and answered all my questions. She always went above and beyond to help me close early because the sellers were obnoxiously pushing to close before the contract date.
PennyMac is fast, friendly and can be done completely remotely! Their staff is always helpful and great at keeping communication through the loan and closing process. Special thank you to Faiza Salem and Gavin Sears who made my home buying experience easy!
Fast friendly efficient
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,036 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.