PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,036 reviews
Select a rating
Emma B.'s profile image
Emma B. 
2 years ago

Every step was well communicated and all of the employees that I encountered were very helpful and kind. 

Vincent Smith I.'s profile image
Vincent Smith I. 
2 years ago

Linda did great 

Tracy J.'s profile image
Tracy J. 
2 years ago

From Start to Finish possibly the easiest hassle free refi procedures ever and the People involved were Absolutely Amazing 

ROBERT G.'s profile image
ROBERT G. 
2 years ago

Several Times we were told the documents were all in only to receive more email requesting them again. The need for witnesses was unclear as to how many we needed to bring. We are now 4 business days from closing and the disbursement is still in processing after making calls to Old republic and getting no answer I found they still haven't sent the request to the organization who completes the transfer 

Melissa H.'s profile image
Melissa H. 
2 years ago

Lengthy, but overall a great experience 

Larry M.'s profile image
Larry M. 
2 years ago

Communications were not what I expected them to be. I understand that there is a tiered process that includes different teams at different stages of said process. I do not feel that communications were being understood or being taken seriously when I had questions. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
2 years ago

............................ 

Chad E.'s profile image
Chad E. 
2 years ago

Set multiple closing dates without everthing completed took 3 months to close 

Tracy H.'s profile image
Tracy H. 
2 years ago

Lien made this a completely seamless process from start to finish. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,036 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.