PENNYMAC

Katherine H. 

on Birdeye

3 years ago

I felt like I was managing the loan processing team rather than the other way around. There were missing documents that were continually needed from us even after we uploaded. Our closing date was missed because of a lack of communication and urgency from the PennyMac team. It was exhausting and incredibly stressful to get over the finish line. 

Ida Gaye R. 

on Birdeye

3 years ago

Communicate well understand when issued and other conflicts were procedures smooth and relief after learn were care. 

Paul C. 

on Birdeye

3 years ago

Everything was great 

Heather O. 

on Birdeye

3 years ago

Communication was clear and prompt; any questions we had we answered right away. Everyone we spoke to was friendly and helpful. 

Aaron B. 

on Birdeye

3 years ago

Considering home buying is one of the biggest purchases of a person life it was important that I felt like I had a team that would walk me through this process. I felt like I could always get a professional on the phone to help at anytime. I appreciate PennyMac for helping me find a way to get us our home! 

Matthew D. 

on Birdeye

3 years ago

Thank you Edna! 

Michael H. 

on Birdeye

3 years ago

The PennyMac team are friendly, professional and helpful Anna Eng was fantastic! Definitely recommend The Handley’s 

DENIS S. 

on Birdeye

3 years ago

Great experience with PennyMax from start to the end! They delivered as promised with a great rate that they were able to get me. Anna stayed on top of the loan until the very last day and answered every question that I had. 

Heather E. 

on Birdeye

3 years ago

REQUESTED DOCUMENTS WERE EASILY COMPLETED ONLINE MAKING THIS PROCESS VERY EASY.