This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were under the impression that our debt was going to be paid and the remaining deposited into our account. The remaining was deposited, but instead of paying debt directly, checks are being sent to us. And in addition to that, they are late with the mail service, which ultimately is accruing more time and fees.
Great customer service..speedy response times and accurate.
The whole process was quick, easy, and all around a pleasant experience.
Loved loved loved working with Penny Mac and their team. They made everything simple and truly worked in my favor and at my pace!
From start to finish the whole process of acquiring our new home loan was great! Everyone we spoke with, especially Anna Eng , were professional and were always able to give us an answer quickly. We will gladly recommend others to PennyMac.
The Pennymac team was always nice and pretty helpful, they explain me what documents I should send and the understand if I was busy at my job and call me bavk if I need it. Everything was fast thru the website and the emails.
processing took to long and unusual document request at the last minute
Process the loan more promptly. This was just a refinance.
Darcell was very responsive and kept me updated throughout the process. She also made sure I had any questions answered quickly! Excellent support!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.