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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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Lauren M.'s profile image
Lauren M. 
on Birdeye

2 years ago

Clear consistent communication throughout the process made it great! 

DONNIE A.'s profile image
DONNIE A. 
on Birdeye

2 years ago

The whole process with PennyMac was smooth. From the first phone call to Matthew Parra, to calls from Brianna Koke, and helpful answers from Esther. I appreciate the quick turnaround. This refinance will also help us pay off some debt. Thank you so much! 

Dimayquoaye S.'s profile image
Dimayquoaye S. 
on Birdeye

2 years ago

I had a great experience with PennyMac. My loan officer was knowledgeable in friendly. Most importantly she provided great customer service. 

Gerald R.'s profile image
Gerald R. 
on Birdeye

2 years ago

Better communication among your staff. Was difficult to know who to communicate what to. 

Michelle C.'s profile image
Michelle C. 
on Birdeye

2 years ago

Checking in and a positive outlook on the process was satisfactory 

JEAN N.'s profile image
JEAN N. 
on Birdeye

2 years ago

Nice service 

Craig N.'s profile image
Craig N. 
on Birdeye

2 years ago

Everyone I dealt with was very friendly and courteous they answered all my questions and were not in a hurry they spent as much time as I needed to answer my questions. 

Kenneth G.'s profile image
Kenneth G. 
on Birdeye

2 years ago

Great and easy 

Marianne K.'s profile image
Marianne K. 
on Birdeye

2 years ago

The process was wonderful and to the point. I had easy access to my loan officer thru out the entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.