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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Nathaniel L.'s profile image
Nathaniel L. 
3 years ago

The online portal is great for submitting docs, but it had duplicates on there at times and I was requested docs in email that I had already submitted on the portal. Just need to clean up that process and it will be a slam dunk. thanks. 

MILTON H.'s profile image
MILTON H. 
3 years ago

Keep Jackie Scgro throughout Why did u change her? I had to repeat and duplicate stuff. I was inconvenienced and do was PENNYMAC. Dumb of PENNYMAC I’m American and I speak English. Thanks though. 

Luke K.'s profile image
Luke K. 
3 years ago

Tanairy was very professional, quick, efficient, and a great communicator. She facilitated a smooth process from end to end and closing was on time despite a scheduling issue on the seller's side. I am very happy with the level of care and service received. 

VANESSA P.'s profile image
VANESSA P. 
3 years ago

Communication was great, he was very clear and answered all my questions. I personally loved I was able to do this at my house. This was very convenient. 

NICHOLAS E.'s profile image
NICHOLAS E. 
3 years ago

Thanks. Working with 3 different timezone is a challenge but we all did it. Thanks Sandra! 

Yvonne R.'s profile image
Yvonne R. 
3 years ago

Professional and timely 

Roy T.'s profile image
Roy T. 
3 years ago

Darcel Was really on the ball. She made sure all of her documents were obtained give me help when I needed it and did an overall fantastic job. 

Shantal D.'s profile image
Shantal D. 
3 years ago

:-) great experience! 

Rosalba R.'s profile image
Rosalba R. 
3 years ago

Everyone was very friendly , they answered the phone quickly and were able to answer my questions. They did not keep.transferring the call like other companies. Great staff! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.