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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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SCOTT T.'s profile image
SCOTT T. 
3 years ago

Quick efficient and closed at my house! 

Shellyatta J.'s profile image
Shellyatta J. 
3 years ago

I enjoyed my overall experience working w/ pennymac agency and the team I was assigned to. They got me closed on time and work promptly to ensure my closing was successful. Latrice did her best to keep me updated and communicated with me. When she was not available her team were very pleasant and able to take care of all of my needs. 

Tom H.'s profile image
Tom H. 
3 years ago

Everything goes went well thanks 

Michelle G.'s profile image
Michelle G. 
3 years ago

We had a wonderful experience from start to finish. This Refi will put us in a better financial spot in the long term - happy we went through the process with Penny Mac. 

Kathryn T.'s profile image
Kathryn T. 
3 years ago

Great job Tanairy 

Bret T.'s profile image
Bret T. 
3 years ago

Would have been better if I was considered for an assumption loan as I deserved one after bringing Lewis jones’ loan current with a $20,000 payment. Your website claims you offer assumption loans and I was awarded this house in a divorce and have been paying on it but you refused to offer that. Not to mention your staff offered next to no information regarding assumption loans. I realize you make a lot more money refinancing at a ridiculous interest rate and that’s why it didn’t happen. You don’t care about your customers. B... read more

Amy R.'s profile image
Amy R. 
3 years ago

Grace did an amazing job making sure that we were informed on what was happening at all times. Initially we were told from our realtor that we shouldn’t go with PennyMac though everyone Dwayne assured us this was not the case. Both Dewayne and Grace made it feel like a local company. Would highly recommend. 

Robert G.'s profile image
Robert G. 
3 years ago

I felt like it took a long time because nothing was done in person. 

TAMARA B.'s profile image
TAMARA B. 
3 years ago

Great Experience. Quickly done and excellent staff to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.