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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was a little weird doing everything over the phone or on the computer.
The initial loan officer was extremely helpful, informative and responsive. The loan process was also very good but a bit cumbersome (redundant) and less responsive at times. That said, the overall experience was great and I would definitely recommend PennyMac to others.
Every part of my experience was pretty much seamless!
Big beautiful excellent job but no problem
Nothing more to add. It was a simply closing with lots of going back and forth to get the information required.
Great communication. Quick process
From the start to the finish all process was clear and details of the application was fully executed! The team was awesome! Thank you all
You ultimately did exactly what you told me you would do. I am well-pleased.
Sandi was awesome and very respectful of our situation (my husband and I working long hours and having very little free time). She made it quick and easy and was polite and friendly through a few challenges. We highly recommend her and we have always had a great experience with Pennymac. I do actually recommend Pennymac to friends and family often. We did have one major problem though, that had nothing to do PM or Sandi. The notary that was contracted to do the closing called us at the last second to try to reschedule the c... read more
PENNYMAC has a 4.5 star rating with 49,124 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.