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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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Marlene M.'s profile image
Marlene M. 
on Birdeye

2 years ago

The process was fast and efficient. Communication was flexible having the option of calling and/or emailing. Appraiser agent was very quick to reach and arrange appointment. Notary was very pleasant and went through the process smoothly. Thank you Noemy for your professional and speedy coordination of services. 

Jennifer M.'s profile image
Jennifer M. 
on Birdeye

2 years ago

Overall, a seamless experience 

Ryan M.'s profile image
Ryan M. 
on Birdeye

2 years ago

We had very low communication, our loan officer was rarely available. Customer service was not good. This is not the first house we have purchased and regretted using a large bank rather than a local loan company this time. 

Christopher T.'s profile image
Christopher T. 
on Birdeye

2 years ago

I was very impressed with the whole process. This is my second loan with PennyMac. We are very happy with the service! 

Lucila R.'s profile image
Lucila R. 
on Birdeye

2 years ago

Tyra Has been amazing through all of this experience I can’t say the same for issac and to be honest I wouldn’t recommend anyone to issac due to lack of communication and inexperienced when it comes to communication. But everyone else has been an amazing team 

PATRICK O.'s profile image
PATRICK O. 
on Birdeye

2 years ago

Was a really good experience with refinancing my house highly recommended 

Mia S.'s profile image
Mia S. 
on Birdeye

2 years ago

Everyone was very pleasant and Mary and Jamie took their time with us. Will definitely use PENNYMAC again 

JONATHAN S.'s profile image
JONATHAN S. 
on Birdeye

2 years ago

Communication was clear and the process was super easy. 

Benjamin J.'s profile image
Benjamin J. 
on Birdeye

2 years ago

The communication and understanding of my situation, was very nice. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.