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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Peter T.'s profile image
Peter T. 
3 years ago

Brock did a great job explaining options, getting me good pricing, and answering my numerous questions. Loan closed and process was mostly smooth. Thank you PennyMac team! 

Renee G.'s profile image
Renee G. 
3 years ago

Everyone that I worked with for this mortgage including Veronica Doyle and William Chinn were awesome, professional, and at the same time they were very personable and friendly. I did not feel like just another customer. They were both very kind. This is my 3rd PennyMac mortgage. The reason I continue to stay with you is because of the down home friendly staff you have working for you! Also, I really like the ease and simplicity of your website. Keep up the good work and, thank you very much for helping us make our dreams co... read more

Nathalia M.'s profile image
Nathalia M. 
3 years ago

It is my 4th loan with PennyMac, that should tell us something! 

James W.'s profile image
James W. 
3 years ago

Great experience from start to finish! 

Timothy H.'s profile image
Timothy H. 
3 years ago

Sandra did a great job keeping me up-to-date during the process 

Kenneth B.'s profile image
Kenneth B. 
3 years ago

Everything went smoothly and the loan officer was available to talk over things whenever I need. Thank you for your time and effort. 

Gerald K.'s profile image
Gerald K. 
3 years ago

Honest professionals. The team always got back to us when we had questions about procedures. This team made us feel comfortable during the entire process. Thank you, Gerald 

ANTHONY G.'s profile image
ANTHONY G. 
3 years ago

I had a good experience from start to finish with my refinance. I did have one question that I could never get a clear answer on. I was interested in increasing my cash out amount at closing and I inquired several times with my loan officer (Shaun Riley) as well as with Brittany Jones and the 'My M.A.C. Team', but I was never able to get a clear response. 

Jonathon D.'s profile image
Jonathon D. 
3 years ago

Everything was fast and clear. Very easy and not stressful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.