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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lynda Tyler thanks for everything you guys are the best
Good experience, especially because this was my first time to do something of this magnitude online.
Overall good experience.
Although I am completing this survey for DESTINI SCHRODER I am unsure if my unpleasant experience was solely due to my interactions with DESTINI SCHRODER. It honestly began with the initial representative, MICHAEL MURRAY. Communication was difficult with both. Whenever I spoke with either of them they seemed reluctant and/or hesitant to help. At times I felt as if I were bothering them by calling, asking questions and trying to get clarity on the process and what I should expect. One of the most frustrating aspects was me e... read more
Professional, competent, gregarious, and well trained in customer relations.
The loan application process was very good but towards the end of the loan it was hard to get ahold of someone to answer questions. I only spoke to Tyra twice but spoke to other 3-4 times as she wasn't available or it was a really long delay before I received a response.
She was outstanding she deserves a bonus thank you
Marcia and Ivan were great to work with, very knowledgeable, professional and cordial.
Chaix ended strong, but we had a very rocky start. During our first phone call, Chaix told me we would not be able to close on the same day the house we were selling and the house we were buying. I had been assured by my amazing loan officer Jacqueline Srgo this would be fine and is a common practice. Chaix was adamant that it was not possible. She was unprofessional in her communication and spoke with poor grammar "I can't make no promises". I called Jacqueline freaking out that we would not be able to do a same day ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,124 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.