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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was great and a pleasure to work with Joselyn Nieves and the My M.A.C team. Sincerely yours Mr.Marcus Underwood.
Joselyn was Amazing. So caring and patient very diligent in helping me get through the entire process. It was a blessing to have her.
The team was very responsive and immediately gets back to me when I have queries.
Ammie Mack was awesome because every time I called and talk to a member of her team about a question I have, she would called back and made sure I got the right answer and if I need anything else.
Lori was great throughout the loan process. She always answered my calls, even multiple times a day, to answer any questions I had. She was clear in explaining the process and timeframe. Sometimes certain documents were being requested more than once. My experience with Lori was great, and because of working with her, I’d recommend anyone to give PennyMac a shot. PennyMac also competed for my business and offered the best deal out of 3 mortgage lenders.
Good easy process, excellent communication, smooth process, quick transaction.
The communication is what made it great.
Excellent customer service. Communication was perfect.
Everyone treated me with respect and took the time needed to make sure i understood everything.
PENNYMAC has a 4.5 star rating with 49,124 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.