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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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MARCUS U.'s profile image
MARCUS U. 
on Birdeye

2 years ago

It was great and a pleasure to work with Joselyn Nieves and the My M.A.C team. Sincerely yours Mr.Marcus Underwood. 

Tineka S.'s profile image
Tineka S. 
on Birdeye

2 years ago

Joselyn was Amazing. So caring and patient very diligent in helping me get through the entire process. It was a blessing to have her. 

Erlinda D.'s profile image
Erlinda D. 
on Birdeye

2 years ago

The team was very responsive and immediately gets back to me when I have queries. 

Justin I.'s profile image
Justin I. 
on Birdeye

2 years ago

Ammie Mack was awesome because every time I called and talk to a member of her team about a question I have, she would called back and made sure I got the right answer and if I need anything else. 

Asad C.'s profile image
Asad C. 
on Birdeye

2 years ago

Lori was great throughout the loan process. She always answered my calls, even multiple times a day, to answer any questions I had. She was clear in explaining the process and timeframe. Sometimes certain documents were being requested more than once. My experience with Lori was great, and because of working with her, I’d recommend anyone to give PennyMac a shot. PennyMac also competed for my business and offered the best deal out of 3 mortgage lenders. 

Emanuel W.'s profile image
Emanuel W. 
on Birdeye

2 years ago

Good easy process, excellent communication, smooth process, quick transaction. 

Deanna M.'s profile image
Deanna M. 
on Birdeye

2 years ago

The communication is what made it great. 

Linda B.'s profile image
Linda B. 
on Birdeye

2 years ago

Excellent customer service. Communication was perfect. 

Ricardo M.'s profile image
Ricardo M. 
on Birdeye

2 years ago

Everyone treated me with respect and took the time needed to make sure i understood everything. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.