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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Jennifer M.'s profile image
Jennifer M. 
3 years ago

Overall, a seamless experience 

Ryan M.'s profile image
Ryan M. 
3 years ago

We had very low communication, our loan officer was rarely available. Customer service was not good. This is not the first house we have purchased and regretted using a large bank rather than a local loan company this time. 

Christopher T.'s profile image
Christopher T. 
3 years ago

I was very impressed with the whole process. This is my second loan with PennyMac. We are very happy with the service! 

Lucila R.'s profile image
Lucila R. 
3 years ago

Tyra Has been amazing through all of this experience I can’t say the same for issac and to be honest I wouldn’t recommend anyone to issac due to lack of communication and inexperienced when it comes to communication. But everyone else has been an amazing team 

PATRICK O.'s profile image
PATRICK O. 
3 years ago

Was a really good experience with refinancing my house highly recommended 

JONATHAN S.'s profile image
JONATHAN S. 
3 years ago

Communication was clear and the process was super easy. 

Benjamin J.'s profile image
Benjamin J. 
3 years ago

The communication and understanding of my situation, was very nice. 

Christine B.'s profile image
Christine B. 
3 years ago

Everything ran smoothly 

Michaela G.'s profile image
Michaela G. 
3 years ago

Awesome service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.